Why Choose Relate?

So why choose Relate?

1. Our People, Training and Specialisation

There are many individuals advertising counselling services but finding and choosing one can be difficult and time consuming. Are they specialists? How good are they? Are they appropriately trained and qualified? Do they have availability? 

At Relate, with one phone call or email you have access to over 20 highly qualified and experienced counsellors with a range of specialisations. We can be confident of finding a suitable counsellor for you at a time and in a way (face-to-face or online) which suits you. In the unlikely event that it doesn’t work out with the nominated counsellor, we will switch you to an alternative.  

All our counsellors have received expert training in relationship counselling and many have expertise in related specialisms like sex therapy or family counselling. Many of our counsellors have first degrees, masters degrees or other post-graduate qualifications. 

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In order to maintain the highest standards and to ensure consistency across the team at Relate, our counsellors participate in mandatory individual monthly supervision of their practice, as well as group supervision, and will consult with their supervisor and the supervision team where necessary. Our counsellors also undertake annual mandatory training in addition to an annual minimum of 30 hours of ongoing professional development.

2. Our Values as a Charity

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As a charity we don’t make a profit. Our primary purpose is not to generate fees but to provide high quality counselling to those who can benefit from our services. It means your counsellor can focus on your needs and plan counselling around what’s best for you.

We charge a fee for each counselling session to cover our costs. However, if you’re unable to pay the full cost then we can offer reduced counselling fees - you can discuss this with our administration staff or your counsellor.

We also think equality, diversity and inclusion are really important. We want everyone to be treated equally and with respect. This means not making assumptions about people or discriminating against anyone based on who they are.